Delete Your
Data.
Delete Your Account
To delete your FineTime account and all associated data, follow these steps:
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1Open the FineTime app
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2Go to the Dossier screen (your profile tab)
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3Scroll to the bottom of the page
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4Tap Delete Account
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5Confirm the deletion when prompted
Your account and data will be permanently deleted within 30 days of your request.
What Is Deleted
When you delete your account, the following data is removed from our systems:
- Account information (email address, display name, date of birth, profile photo)
- Charges you filed, votes you cast, comments and reactions
- Media uploads (photos, videos, audio evidence and transcripts)
- Push notification tokens and notification logs
- Terms of Service acceptance records
What May Be Retained
A small amount of data may be retained after account deletion for security and legal purposes:
- Server & access logs — pseudonymised after account deletion and retained for security purposes
- Database backups — purged within the normal backup cycle; deletion is honoured from live data immediately
- Reported content — content involving illegal activity or minors is retained independently per legal obligations
For a full breakdown of data retention periods, please refer to our Privacy Policy.
Contact Us
If you are unable to delete your account through the app, or have questions about your data, contact us at [email protected].
Deletion requests are processed within one calendar month per UK GDPR (Article 17).
You also have the right to access, rectify, restrict, or export your data. For full details on your rights, see our Privacy Policy.