Privacy
Policy.
Who We Are
GetFineTime Ltd ("FineTime", "we", "us", "our") is the data controller responsible for your personal data. We are a company registered in England and Wales under company number 17138499. Our registered address is 18 St. Cross Street, London, England, EC1N 8UN.
This Privacy Policy explains what personal data we collect when you use the FineTime mobile application and associated website, why we collect it, how we use it, and what your rights are in relation to it.
We are not required to appoint a Data Protection Officer at this time.
For any privacy-related enquiry, including data subject requests, please contact us at [email protected].
What We Collect
We collect only what is necessary to operate the Service. We rely on contract as the legal basis for data collected as a condition of providing the Service, and legitimate interests for operational and safety data where our interests do not override your rights.
| Data | Purpose |
|---|---|
| Email address | Authentication via one-time passcode; account recovery; service communications |
| Display name | Shown to group members in charges, verdicts, and transcripts |
| Date of birth | Age eligibility confirmation; you must be 18 or over to use the Service |
| Profile photo | Displayed to group members for identification |
| Account creation date | Record keeping; abuse prevention |
| Terms of Service acceptance | Record keeping; legal compliance |
| Data | Purpose |
|---|---|
| Charges filed | Core product functionality; group feed; dossier |
| Votes cast | Determining verdict; calculating sentence. Votes are attributed to your identity and visible to all members of the group. |
| Comments & reactions | Transcript display; group engagement |
| Group membership | Access control; charge routing; notifications |
| Media uploads (photo, video, audio) | Evidence of fine payment; transcript record |
| Data | Purpose |
|---|---|
| Device push token | Delivering push notifications for charges, verdicts, and activity |
| Notification log | Delivery confirmation; debugging |
| App version & platform | Bug diagnosis; compatibility management |
| Crash reports & error logs | Stability monitoring; debugging. Logs do not contain vote data or user content. |
| API request logs | Security monitoring; abuse detection |
How We Use It
Third Parties
We use a small number of carefully selected third-party service providers to operate the platform. These cover the following categories of processing:
- Email delivery
- Push notification delivery
- Error and crash monitoring
- Cloud infrastructure and data storage
- Network security and content delivery
- App distribution and, where applicable, in-app purchase processing
Each provider is bound by a data processing agreement and handles your data only as instructed by us. We do not currently sell data to or share it with any advertising network. A current list of sub-processors is available on request via [email protected].
Some of our service providers are based in the United States. Where your data is transferred outside the UK, we ensure appropriate safeguards are in place, including reliance on the UK's international data transfer framework or standard contractual clauses, as applicable.
We do not currently integrate any advertising SDK, analytics platform that profiles individuals for advertising, or data broker service.
How Long We Keep It
We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law.
| Data | Retention |
|---|---|
| Account data (email, name, date of birth, profile photo) | Lifetime of your account. Deleted within 30 days of an erasure request. |
| Charges, votes, verdicts, comments | Associated with your account. On deletion, your data is removed from live systems. This may create gaps in other members' records where your involvement cannot be separated. |
| Media uploads | Removed from storage within 30 days of account deletion or a content removal request. |
| Terms of Service acceptance record | Lifetime of your account. Deleted with account data. |
| API access logs | Retained for a short period, then automatically purged. |
| Notification logs | Retained for a short period, then automatically purged. |
| Crash & error reports | Retained for a short period to support bug diagnosis, then automatically purged. |
| Database backups | Retained for a short period for disaster recovery. Deletion requests are honoured from live data immediately; backup copies are purged within the backup cycle. |
| Push tokens | Removed when notifications are disabled or on account deletion. |
Groups
Groups are created and closed by their owner. When a group is closed, it becomes inaccessible to members but the underlying data is not immediately purged. Member data within a closed group is retained and deleted according to each individual member's own account lifecycle, not the group owner's. If you delete your account, your data is removed regardless of whether the groups you belonged to remain active or have been closed.
Closing a group does not currently trigger a notification to other members.
Where your data appears in another member's record as a subject, for example, as the defendant in a charge, that data will be deleted when you request erasure of your account, even if the other member's account remains active.
Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the following rights. All requests are processed within one calendar month.
| Right | What it means | Article |
|---|---|---|
| Right of access | Request a copy of the personal data we hold about you. | Article 15 |
| Right to rectification | Request correction of inaccurate personal data. | Article 16 |
| Right to erasure | Request deletion of your personal data. Actioned within 30 days. Note that erasure may create gaps in other members' records where your data cannot be separated from theirs. | Article 17 |
| Right to restrict processing | Request that we limit how we process your data while a query is resolved. | Article 18 |
| Right to data portability | Request a machine-readable export of the personal data you have provided to us. | Article 20 |
| Right to object | Where we rely on legitimate interests, you may object to that processing. We will cease unless we can demonstrate compelling legitimate grounds. | Article 21 |
Verdicts are determined by member votes and do not involve automated decision-making or profiling within the meaning of Article 22 UK GDPR.
To exercise any of these rights, contact us at [email protected]. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies & Tracking
The FineTime mobile application does not use cookies. The FineTime website uses a minimal set of cookies strictly necessary for its operation.
- Strictly necessary — Session and security cookies required for the website to function. These cannot be disabled. No consent is required for these under applicable law.
- No analytics or advertising cookies — We do not use Google Analytics, Meta Pixel, or any third-party tracking or advertising cookie on any FineTime property.
Security
We take the security of your data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures are reviewed and updated as the Service evolves.
No method of electronic transmission or storage is 100% secure. If you become aware of a potential security vulnerability, please disclose it responsibly via [email protected].
Children
We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have collected data from a minor, we will delete it immediately. If you believe a minor is using the Service, please report it via [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when the current version came into force. We will notify you of material changes via the app or by email before they take effect. Where we introduce new features that materially change how we process your personal data, we will update this policy before those features are made available.
If you do not accept the changes, you may request deletion of your account.
Contact & Complaints
For all privacy-related requests, including data subject rights requests, questions about this policy, or concerns about how your data is handled, contact us at [email protected].
If you are not satisfied with our response, you have the right to complain to the UK supervisory authority:
ico.org.uk/make-a-complaint · 0303 123 1113